Pre Appointment Checklist

Our team is looking forward to being able to assist you with your vehicle when you visit our dealership for your appointment. (Use TQ7 1EQ to find us with your SatNav.)

To help us during your visit, please take a moment to read our requirements:

  • Vehicle Keys
    We would be grateful if you could remove all unnecessary keys (home/work or other vehicle keys) and large key fobs form your vehicle keys.
  • Locking Wheel Nut Key & Service Book
    To prevent the need for our team to search throughout your vehicle, please can you find and leave your service book and locking wheel nut on the front passenger seat ready for us.​
  • Interior Vehicle Condition
    Remove any used face maks or tissues from the interior of your vehicle. Especially from around the vehicle controls, such as the handbrake and gearstick
  • Face Coverings
    Please wear a face covering at all times during your visit to our dealership, unless you are exempt from doing so.
  • Hand Sanitiser
    Please use the provided hand sanitiser upon entry into the building. This can be found located on the pillar to the right of the door.
  • Respect Social Distance
    Stand behind screens, where provided, and ensure you maintain social distance from all other customers and our team. Directional signage is displayed throughout our dealership.

  • Waiting with us?
    We do still have a limited facility for our customers to wait whilst we work on their vehicles.
    We have removed potential virus transferable materials, such as newspapers.
    So, please bring your own entertainment and refreshments for the duration of your visit.
  • Card Payments Only
    To reduce unnecessary journeys, we are not currently accepting cash payments.
    We will only be accepting card and digital payments at this time.
    Sort Code:30-94-72 Account No:00160608
  • How are you feeling?
    If you are feeling unwell or have experienced any of the recognised Covid-19 symptoms:
    • a high temperature
    • a new, continuous cough
    • a loss of, or change to, your sense of smell or taste
    Please give us a call on 01548 852 323 to re-arrange your appointment. This could mean agreeing a new date or arranging for us to collect your vehicle in a covid-secure manner.
  • Suspect you have Covid-19?
    Get a test and stay at home.

Please contact us IMMEDIATELY if you require additional items looking into on your visit.
This will ensure we have sufficient time to do so for you.

It is important that we have your correct contact information during your visit with us.

Please complete our change of data form, If you feel we may have any incorect contact details.

Also, if it is possible you will be UNCONTACTABLE whilst your vehicle is with us, please give us details of someone who could make decisions on your behalf, to help prevent delays with work.