For more than 107 years we have been helping the motorists in and around the Kingsbridge area to stay safe and mobile on the roads. We are pleased to confirm that our delaership is open to allow us to continue to help, as best as we can, throughout the corona virus pandemic.

We are OPEN for:

• MOT tests, Repairs & Servicing

• Parts & Accessories for essential safety items such as, wipers, bulbs and replacement tyres.

• Click & Collect or Home Delivery new and used vehicle purchase.

• Virtual Appointments & 24/7 Live Chat.

• Showroom & Outside Display area visits.

• Test Drives

As has always been the case, the safety of our customers and our team is of paramount importance to us. Whether you are visiting our dealership for vehicle aftersales or to purchase your next car you can be confident we have taken precautions to prevent the spread of covid-19.

Summarised below are the protective measures we have implemented for all of our safety.

• One-way systems
  We have implemented a one way system, clearly identified, to guide you through our aftersales area with floor markings to aid with social distancing.

• Hand sanitiser
  Wall mounted hand sanitiser stations have been provided by all doors with additional bottles available at desks and counters.

• Protective screens
  We have installed safety screens at all aftersales counters and sales desks.

• Staff PPE
  All customer facing staff will be wearing face masks when dealing with customers.

• Pre-booked appointments
  We strongly request pre-booking all aftersales and sales visit to help us to control the number of people within our premises at anytime.
  
  

Aftersales Enquiry

Aftersales
Our team remain committed to the highest standards of workmanship and your continued safety within your vehicle. We have taken the following actions to ensure we comply with the governments Covid-19 guidelines.

• Vehicle Keys
  We will sanitise your vehicles keys both before and after use by our team. Please only leave vehicle keys with us and remove all unnecessary other keys and key fobs.

• Staff PPE
  Our aftersales team will wear face masks whilst dealing with customers and our technicians will wear a fresh pair of gloves for every vehicle.

• Drop off & Collections
  We are taking measures to reduce customers arriving for appointments at the same time with staggered appointments and previous day drop off for our 8.30am appointments wherever possible.

• Waiting Areas
  You are still welcome to wait within our dealership whilst we work on your vehicle. However, we have moved some seating to maintain social distancing and we have removed reading materials to prevent virus spread.

• Courtesy Car
  Our courtesy vehicles are cleaned and sanitised before and after use, if you are unable to wait with us.

• Contactless Payment
  We are currently only accepting card and online payments.

Vehicle Sales Enquiry

Vehicle Sales
We have adapted some of our traditional practices in line with government guidance and launched new online buying options to allow you to safely purchase your next car in confidence.

• Online Forecourt
  Easily browse our vehicle stocks on our website with multiple high-quality pictures.

• Virtual Appointments
  Interact with our team face-to-face via video chat to discuss your next car requirements.

• Remote Test Drive
  When government guidance allows, we can bring a car to you to test drive in familiar surroundings.

• Click & Collect
  Use our website to get a value for your part exchange, apply for finance and to reserve your next car online. Once your car is ready simply collect your car at a time of your convenience without entering our dealership with our completely contactless transaction.

• Contactless Paperwork
  We now have the facility for a completely paperless transaction with no requirement to physically sign hard copies.

• Home Delivery
  We sell and deliver cars nationwide. Simply let us know if you would like a quote for delivery to your front door.

• 24/7 Contact
  Get in touch with us 24 hours a day, 7 days a week via email, Facebook messenger or Live Chat

Thank you for your understanding of the changes we have had to make and we look forward to continue to look after your motoring needs.

Stay safe,

Quay Auto Centre Team
Last updated: 6th January 2021

Aftersales hours:

We are closed on Sundays and Bank Holidays.

Online Forecourt and Live Chat 24/7.
Showroom hours:

We are closed on Sundays and Bank Holidays.